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Problem Description
Please provide us with as much information as you can. The more information you provide, the more successfully we can diagnose and fix the problem.
What version of the PI Expert did you install?*
Did you have a previous version of the PI Expert installed on your computer? Yes No
If yes, what version?
Did you download the PI Expert installation program from the PI Web Site? Yes No
Did you download the PI Expert installation program from the CD? Yes No
Did you have any problem during the installation process? Yes No
If yes, did you try to reinstall the PI Expert? Yes No
If you experienced a problem during the installation process, please report in detail what error message you received:
If you received a runtime error message, trying to run the PI Expert, please describe a scenario at the moment this happened (Power Supply Specification parameters and events sequence):
Computer used to install the PI Expert on:
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Operating System*
Regional settings
Please provide us with any additional details that might help us to better understand and solve your problem:
If you experienced a problem with design, please save your design and send it to us.
Instructions for sending a design file:
1. Click on "Send Design File" below.
2. In the E-mail message pop-up window please type in your first name, last name and your company name.
3. Attach your file.
4. Send E-mail.
5. Submit this form.
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